Good Energy

Good Energy is a pioneering UK-based energy supplier, dedicated to providing 100% renewable electricity and green energy solutions for over 25 years. As one of the first companies to offer truly renewable electricity, Good Energy buys its power directly from over 2,000 independent renewable generators across the country. Their mission goes beyond just energy supply — they are committed to helping households and businesses take practical steps to combat climate change.

As the only B Corp certified home energy supplier in the UK, Good Energy stands out for its ethical and environmentally-conscious approach. In addition to providing renewable energy, they offer services such as solar panel and home battery installation, heat pumps, and an export tariff that rewards customers for contributing green energy to the grid. With a deep focus on sustainability and innovation, Good Energy continues to empower customers to make greener choices and reduce their carbon footprint.

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How to contact Good Energy

Good Energy encourages customers to use its online help and support hubs. If your query isn’t resolved through the hub, you can contact their customer service team via the following:

By phone

0345 034 2400 (for home energy queries, Monday-Friday, 9am-5pm)

0333 016 4500 (for heat pump and solar panel queries, Monday-Friday, 9am-5pm).

By email

hello@goodenergy.co.uk (for home energy queries, available seven days a week)

works@goodenergy.co.uk (for heat pump and solar panel queries, available seven days a week).

Write to them

Good Energy
Monkton Park Offices
Monkton Park
Chippenham
SN15 1GH

 

Good Energy Reviews

Good Energy currently scores an average of 4.8 out of 5 on Trust Pilot.

It is safe to say that Good Energy are on top of their game when it comes to both getting positive reviews and replying to them.

Who owns Good Energy?

Good Energy is a publicly traded company that remains committed to its founding principles of sustainability. The company was established in 1999 by Juliet Davenport, who aimed to provide renewable energy sourced from wind, solar, hydro, and biogas generators. Good Energy has consistently prioritised ethical investment and sustainability over profit maximisation.

Although Juliet Davenport stepped down as CEO in 2021, she remains closely involved in the business as a non-executive director. The company’s shareholders include a mix of individual investors and institutional stakeholders, but the commitment to renewable energy and ethical business practices continues to drive the company's direction.

Recent leadership changes, including the appointment of Nigel Pocklington as CEO, signal Good Energy's ongoing focus on innovation in the renewable energy market.

Good Energy Group plc, listed on the London AIM Market, has 18,243,980 Ordinary Shares in issue, all with equal voting rights and no transfer restrictions. Significant shareholders include Ecotricity Group Limited with 26.6%, Martin Edwards & family with 8.4%, and Hargreaves Lansdown with 8.6%. The percentage of shares not in public hands is 27%. This shareholder distribution supports Good Energy's transparent governance and continued growth in the renewable energy sector.

What is the Good Energy fuel mix?

Good Energy is a UK-based energy supplier that prides itself on offering 100% renewable electricity, making it a strong choice for environmentally conscious customers. With a fuel mix sourced entirely from wind, biogeneration, solar, and hydro, Good Energy sets itself apart from other providers by delivering truly green energy, with zero carbon emissions from the electricity it supplies.

 

Fuel Electricity supplied by Good Energy Average for GB
Coal 0.0% 3.4%
Natural Gas 0.0% 39.3%
Nuclear 0.0% 13.9%
Renewable 100% 40.8%
Other 0.0% 2.6%
Total 100% 100%
CO2 emissions (g/kWh)  0 199

 

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