Utility Point

Utility Point went bust on the 14th September 2021 affecting 220,000 customers. Get a full list of energy suppliers that have gone bust here.

One of the newest suppliers to enter the market, Utility Point was launched in 2018 to provide an affordable, transparent and reliable energy supply along with a dedicated and efficient service. It aims to help customers take control of their energy use, promote energy efficiency and release less carbon into the atmosphere and keep more money in their pockets.

It also offers fixed rate deals to protect against price rises - offering some of the cheapest energy deals available - and has a benefits scheme, called Utility Points Rewards, that gives customers discounts at some shops, restaurants and online stores.

Utility Point aims to transform the customer utility experience, and now provides energy to around 100,000 customers. It has reasonable customer service scores, ahead of the Big Six energy suppliers, but behind other larger suppliers like Ovo Energy and Octopus Energy.

Who owns Utility Point?

Utility Point is an independent, privately owned energy supplier based in Poole, with six directors listed on Companies House.

Why switch to Utility Point?

If you're looking to move away from an established energy supplier, then a challenger brand like Utility Point could offer a good option. It offers affordable rates, has an easy switching policy and, on the rare occasions that customers complain, it handles concerns efficiently and effectively.

Customers also report that Utility Point's energy bills are accurate and easy to understand.

What is Utility Point's fuel mix?

Any electricity we use is generated from a combination of different fuels such as nuclear, coal and renewable sources (wind, water and the sun). The different amounts of each fuel contributed makes up an supplier's fuel mix.

Here is Utility Point's gas and electricity fuel mix:

Electricity supplied by Utility Point % of total Average for GB (for comparison) % of total
Coal 5.2% 5.2%
Natural Gas 41.4% 41.4%
Nuclear 18.7% 18.7%
Renewable 32.8% 32.8%
Other 0% 1.9%
Total 100% 100%

How to switch to Utility Point

It's easy to switch to a new supplier with The Energy Shop - we compare energy deals from right across the energy market to find a supplier and a tariff that suits your needs and budget.

To start an energy comparison with The Energy Shop, just put your postcode in the box at the top of the page. We then just need a few more details about your current energy deal and how much energy you use - it can help to have a copy of your latest bill handy when switching - before showing you an extensive list of the best energy deals currently available in your area. Don't worry if you're unsure about how much energy you use, we can quote you based on the size of the house you live in.

If you only want to see renewable energy deals, check the 'Environmental - Green certified' box in the 'Refine results' section.

Then choose the deal you like best, and we'll take care of the rest of the switch - you'll be with your new supplier within 21 days, and there'll be no disruption to your supply.

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